STEP ONE: RECRUITMENT
Individuals will be informed of our services through referrals from outlying state agencies. For example, the Sierra Regional Center will refer developmentally challenged individuals to us who are in need of assistance. For a list of referral agencies, please see How To Get Involved.

STEP TWO: NEGOTIATIONS
A Case Manager from UCP of Northern Nevada will arrange to meet with you and representatives from your referral agency at a designated place to discuss the details of our program. This step is designed for you to learn how we can help maximize your potential and to address any questions or concerns you may have about participating in our program.

STEP THREE: CONTRACT
Once you have decided to form a relationship with UCP of Northern Nevada, a contract is drawn up to protect you. The details of the contract are determined through the advice of your representative agency, the guidance of our experienced, compassionate staff, as well as by input from you. The contract will delineate the specific measures and appropriate services that would be most beneficial to you. This contract can be revised at any time as assessments are made to better represent your needs.

STEP FOUR: IMPLEMENTATION
UCPNN Case Managers will evaluate the categories of your contract and schedule the appropriate actions to carry out the arranged plan. They will help you apply for public agency services as well as assisting you in finding housing and/or housing assistance, such as HUD. It is imperative that your essential needs are being met so you can function and benefit from the support and guidance we give you. At this point, your Case Manager will have you begin working with a highly qualified Community Trainer; although, he or she will continue to actively monitor your progress and offer encouragement throughout your training period.

STEP FIVE: TRAINING
Your Community Trainer will work with you in your home or out in the community for the designated amount of hours stated in your contract. He or she will train you in the specific areas involved in daily living situations that you need help with. The Trainers address topics such as behavior modification, money management, meal planning issues as well as safety (fire and community), transportation and assistance with medical needs (for example: ordering medications, making doctor appointments), employment, and all skills deemed necessary to sustain a rewarding quality of life. Your program is individualized and targeted at your specific needs and desires, so it may vary from the topics listed above. The role of the Community Trainer is not designed to be that of a caretaker. Our goal is to teach you the necessary information to perform tasks so you can eventually function independently.

STEP SIX: REFINEMENT
You will be scheduled to meet with your Community Trainer, Case Manager, and representatives of your other agency on a regular basis throughout the training period to discuss and evaluate your progress in the program. We will continually restructure our training approach and topics to best suit your needs.

STEP SEVEN: SUPPORT
You are welcome at anytime to make an appointment with appropriate staff members to discuss any questions or concerns you may have. We fully support you in your journey towards independence and will help protect your rights as an individual. You will receive 24-hour emergency access (via pager) through UCPNN for extra support during a crisis.

Should you have any questions or concerns regarding the Supported Living Arrangements Program, contact Donna Jones, the Supported Living Administrator.

For more information about Supported Living Program Outline, please contact UCP at (775) 331-3323 or send an e-mail.